This website is provided by Hong Kong Lung Cancer Study Group and AstraZeneca Hong Kong Limited (collectively “we”, “us”, “our” or the “Group”). We take the privacy of our members and website users and the security of their personal data very seriously.
DESCRIPTION OF THE INFORMATION WE COLLECT AND HOW WE USE IT
1. Aggregate Information
2. Personal Data
By "Personal Data" we mean any
data relating directly or indirectly to a living individual from which it is
practicable for the identity of the individual to be directly or indirectly
ascertained, and which is in a form in which access to or processing the data
You do not have to provide your personal data to us. However, in certain circumstances we will not be able to provide our services to you without obtaining your information. We may collect personal data about you in the following circumstances:
- if you register for our patients’ events or services;
- if you contact us with queries or feedback.
We may collect your contact details
including your name, telephone number, e-mail address, country of residence and
other information which you voluntarily submit.
We may also obtain information about your opinions if, for example, you send us feedback, or ask us questions.
We may also, occasionally, receive information about you from other sources (such as third parties or other companies within the Group) which we will add to the information which we already hold about you in order to help us improve and personalise our service to you.
3. Purposes for Use
The personal data we collect from you will be used to help us serve you with our products and services, administer our business, enhance and support our operations, manage our risks, market our products and services and meet applicable laws and regulations. In particular, we may use your personal data for the following purposes:
- to process your application for services;
- to provide you with health information and, where necessary, to notify you about changes with respect to our services;
- to market our services to you (see paragraph 5 below for more information).
We sometimes employ agents and service providers to perform functions on our behalf, such as IT or telecommunications providers, companies providing administrative support, market research companies on our behalf, and legal and professional advisers. They may need access to your personal data in order to perform their functions. We will only transfer your personal data to such agents and service providers if they agree, contractually or otherwise, to have in place adequate and appropriate retention and security policies and procedures with respect to personal data.
We may also provide your personal data to any person where we are required to do so by law, including any applicable regulators, governmental bodies, tax authorities, licensing bodies, or other industry recognized bodies located inside or outside Hong Kong.
5. Transfer of Personal Data Outside Hong Kong
We will not transfer your personal data outside Hong Kong unless:
- we reasonably believe that the receiving jurisdiction has in force any law which will ensure the adequate protection of your personal data;
- we have taken all reasonable precautions and exercised all due diligence to ensure the adequate protection of your personal data in the receiving jurisdiction; or
- we have obtained your consent in writing.
6. Direct Marketing
From time to time, we may use your personal data (including your name, email address and phone number to send you email alerts, SMSs, phone calls, to inform you about our health seminars, diseases education information, pharmaceutical products and patient programmes. However, we cannot do so without obtaining your consent.
We may also pass your personal data (including your name, address, email address and phone number) to our assigned service providers of Edelman Public Relations Worldwide (HK) Ltd. to enable such third parties to tell you about their pharmaceutical products and/or healthcare-related services and to invite you to health talks or seminars. However, we cannot do so without obtaining your consent.
Even if you have given us your consent to use your personal data for the above direct marketing purposes, you can withdraw your consent, free of charge, at any time (see section below on opting out).
7. Opting Out from Direct Marketing
If you have elected to receive information about our products or services, and you wish to opt out of receiving such information, then you can do so by sending an e-mail to email@example.com. You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website. Your opt out will be processed and will take effect as soon as possible.
8. How We Protect Your Information
We have in place appropriate security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal data.
for a fuller explanation of what a cookie is please visit
In general terms, cookies are small text files which are sent to your web browser and stored on your computer's hard disk. Cookies act as a memory for a website, allowing that website to remember your computer on your return visits. This is particularly important for websites that require you to sign in as it speeds up your access. We use both session cookies (which exist only until you close your web browser) and persistent cookies (which exist for a longer, specified period of time).
Some of our advertising banners may send a cookie to your hard disk (whether or not you click the banner). If you subsequently visit the advertised website we will know that you have seen our banner. This allows us to keep track of the success rates of such banners.
We also include web beacons (also known as clear GIFs or web bugs) in our emails to track the success of our marketing campaigns. This means that if you open an email from us and click an embedded link, we can see which pages of the site you visit. Our web beacons do not store additional information on your computer but, by communicating with our cookies on your computer, they can tell us when you have opened your email. If you object to web beacons, we recommend that you follow the instructions for deleting existing cookies and disabling future cookies below. We will still know how many of our emails are opened and we will automatically receive your IP address, a unique identifier of your computer or other access device; but we will not identify you as an individual because this information is aggregated.
The majority of web browsers accept cookies, but you can usually change the web browser's settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your hard disk. However, please be aware that, if you refuse or disable cookies, some of the website's functionality may be lost, for example, banner displays.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names firstname.lastname@example.org. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. Further information on deleting or controlling cookies is available at "www.aboutcookies.org".
Our website is directed at an adult audience (such as healthcare professionals, investors and individuals seeking information about healthcare products). We do not knowingly collect information from or about children. Please do not use this website if you are under 18.
11. Improper Conduct
We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardises the provision of this website and we may disclose such information to third parties (such as the police) for these purposes.
12. Access and Corrections
If we collect personal data about you, then
you have a right under data protection law to request access to that personal
data (for which we may charge a small fee). You also have a right to require
any inaccuracies in your information to be corrected free of charge. You can
ask us to modify your details by sending an e-mail to email@example.com.
Please state your name, username (if any), registration details (if any) and the name of this website clearly on all communications.
13. Other Information
You should note that if our business (or
any part of it) is sold or transferred at any time, the information we hold may
form part of the assets transferred although it will still only be used in
For quality control and training purposes, we may monitor or record your communications with us.
14. How to Contact Us